Welcome
Administrative Rule
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Definition of a Protective Agent
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Definition of a Security Guard
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Definition of an Armed Security Guard
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Disqualifying Background Convictions
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Other Definitions
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Who Licenses You?
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Employees of License Holders
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Uniform Requirements of a Protective Agent
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Prohibited Acts.
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Protective Agent Training Requirements
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Labor Disputes
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Quiz
Introduction to Security
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Exercise - What does Security mean to you?
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Question 2
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Question 3
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Question 4
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You're not a cop!
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History of the Security Officer
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Impact on Business
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So why do businesses spend so much on private security?
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How the Watergate Scandal was discovered
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Building relationships and interacting with local law enforcement
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Roles and Responsibilities
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Post Orders -Road Map
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Post Orders -Example
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Access Control
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Camera Systems
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Alarm Systems
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Mobile Patrol Divisions
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Alarm Response
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Physical Security and Locking Systems
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Visitor Access to your Site
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Patrols
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Methods of Patrol
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Equipment Required for Patrols
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Excercise - Hazards
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Security Posts
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Communication Equipment
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Radios
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Intercom Systems
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Telephone Systems
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Building Alarm Systems
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Fire Control Systems
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Quiz
Communications and Report Writing
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Discussion - Communications
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Question 2
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Question 3
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Components to Communication
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Verbal Communication
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Non-Verbal Communication
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Verbal De-escalation Techniques
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Interacting with Diverse Groups
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Interacting with the Media
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Report Writing
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Preparing to Write a Report
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Example of Good Report Writing
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Example of Bad Report Writing
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Quiz
Completion
